Client Success Stories
While completing a client's financials, our staff member noted a high amount of non-deductible insurance premiums being paid. She discussed this with the client, and recommended the client contact an insurance broker, to have their cover assessed.
The clients took this advice and contacted their broker. Their broker took into consideration the level of business debt and the key position that our clients hold in the operation of their multiple businesses. She also considered their future goals, both business and personal.
As a result, their insurance cover was completely revamped, resulting in the majority of the premiums now becoming tax deductible, no real increase in the premiums and best of all peace of mind for our clients.
"Wow, when I think of Annette, I am lost for words! I can't thank Annette enough for her support over the past decade. Annette is a first-class accountant who goes the extra mile. She gets to know all of her clients and is always there to answer your calls for help and advice. She makes you feel comfortable and treats every client in a special way making sure that she can minimise the tax that needs to be paid. I thank you Annette for everything you have done. I would not hesitate to recommend you to anyone. I bet that Annette can get you a better return than your current accountant! Her initial visit is free so why don't you give her a call and see how she can help you".... (Jeanette Miller)
"We are very happy with all your support and expertise and we feel confident with your professionalism and personal approach. Our annual meeting with Annette re-assures us of our very good decision in employing your services and that you are available for all our questions and queries. Many thanks!" (Whitianga client).
"You guys do such an awesome job over there, We are very lucky to have you working for us" (Bryce & Kelly Deihl)
"The team at Giles & Associates are always very easy to chat to about any queries that I have. The quality of work and presentation is well laid out and easy to understand. I have recommended at least 5 clients to you over the years!" (Whangamata client)
"Sandy Roberts is a pleasure to deal with and is always ready to help us with questions or problems and offer great solutions. We are very impressed with how she works and appreciate all her hard work and professionalism. We happily recommend their services to our friends and associates." (Denise, Whitianga)
"Sue Vendt has never once let me down or not had the time to answer questions, always willing to offer advice in an incredibly friendly and efficient manner. Overall Sue and the team at Giles & Associates provide me every year with the highest service in any of my dealings with professional companies. They are outstanding!" (Steve Wagg, Wellington)
"We have always found the team at Giles & Associates very helpful and friendly, enjoy doing business with them" (Waybro Holdings Limited, Whitianga).
"I can't speak highly enough of Erryn, she is wonderful! The team at Giles & Associates are always friendly and helpful and I don't hesitate to refer them to my friends and associates. We moved from Whangamata to Queenstown a couple of years ago and Giles & Associates continue to be our accountants - we wouldn't be without them!" (Queenstown Wedding Video)
"Giles & Associates are very professional and friendly. We have recommended them to our business associates". (Super Tyre Guy Paeroa)
"We highly recommend Giles & Associates, we are always happy with the quality of work prepared for us. They have always helped no matter when we phone. We are always recommending them to our friends and associates." (Whitianga Mats)
"My return was processed very quickly, the quality of work was very easy to follow and well presented. Erryn had loads of patience with me as I was a little unorganised. I have recommended them to my friends". (Tina, Katikati)
"We required our financials by a certain time which Erryn completed for us within days and we were extremely appreciative, she is very organized and does a fantastic job. We certainly recommend them". (Pacific Plumbing & Gas)
"Giles & Associates are totally friendly and are very patient with someone who has no idea! I am always telling people about the amazing and professional team at Giles & Associates" (Aimee, Katikati)
"Sue is fabulous and is an absolute asset to Giles & Associates, I would highly recommend her to anyone wanting an excellent Account Manager, she is also very wise and easy to communicate with. The other staff I have dealt with are always friendly and helpful." (Michelle)
"Sue & Jan are always happy to assist and explain anything in such a way it is easy to understand. Thank you very much!" (Liz,Whitianga)
"Karen Vigus is very efficient and had our financial statements completed as fast as she could knowing we needed them for lending purposes. Thank you for making a very messy situation into a clear, manageable structure and process, we are very grateful." (Sonny Acres Ltd)
"We are very happy with the work Sandy has done and the quick turnover of our accounts. It is great to have an accounting team with our best interests at heart, they are a great bunch of gals and we no longer dread going to see the accountant! Thank you for a positive accounting experience, we look forward to working together to achieve our future goals." (KLS Contracting Ltd)
"Sandy is "freakin" awesome, above and beyond the call of service! It is a real joy to deal with you awesome ladies. Given I am clueless with accounting and business to some degree it is great to be able to trust a group of committed personnel to take care of this side of business. Keep rockin!" (Squeegee Luigi Ltd)
"Your team of lovely ladies are fantastic!! They are awesome to deal with and always go above and beyond with their help and service. This financial year I have mainly dealt with Bron and Neena, I couldn't have asked for anyone better to deal with!! I have never in all the years of being with Giles & Associates have had a bad experience. You should be very proud of your team Annette!" (SMB Builders)
"I am very happy to have Sarah looking after me, she gives me good advice and offers clear answers to my questions. Although Sarah has always said to contact her for help at any time thru the year, I have felt little need to do so as she has taken care of things so well during my annual visit." (Rhodes Framing Studio Ltd)
"Very happy, thank you all so much for saving our bacon!" (Waihi Motors 2013 Ltd)
"I have always found everyone at Giles & Associates extremely courteous and helpful. I always suggest to my friends they should use your services. Keep being awesome! (Brent & Sarah)
"Erryn & Jan are obviously destined for sainthood after years of helping me with my GST and end of year work! "Anonymous"
"Thank you for a prompt and well documented return" (FR8 Direct)
"The team at Giles & Associates are always friendly and welcoming, we are very happy with the advice and assistance we have received. Great service made our first year in business hassle free. Everyone we have dealt with in your office has been very helpful, making things easy for us to follow and understand. Nothing is ever a problem - thanks for the great service!" (David - Sterling Services Ltd)
"Anne-Maree has worked wonders on our financial statements, we appreciate how efficiently our accounts were done and how she communicated with us when she needed more information." (Bruce & Lisa - Whitianga)
"Giles & Associates are proof that you do not need to be local to utilize their services. I am from afar and do not hesitate to recommend them to others near and far. As always they have exceeded my expectations." (Mark - Cambridge)
"Sarah goes above and beyond and always with a smile. She is always at the other end of the phone to explain so I understand. All the girls I deal with are a credit to Giles & Associates." (River Cottage Orchard - Te Puke)
"Sarah is always so efficient and timely and it is easy to understand the results of her work. A very professional and efficient service that I easily have 100% confidence in." (Marie - Tauranga)
"Excellent service provided and presentation is clearly set out. Giles & Associates provides sound advice in a timely manner and ensures it is in our best interests." Linda Harley - Business Broker)